Glass Doctor, a Neighborly company, is closely monitoring COVID-19 (coronavirus) and its impact in our community. The health and safety of our customers is our highest priority during this time. While we cannot control the severity or unpredictability of this virus, we can take preventive measures to limit the spread and impact of COVID-19. We are currently acting with prudence in our day-to-day operation with basic preventative safety measures following the guidance set forth by the U.S. Federal Government, Centers for Disease Control (CDC) and other health agencies, including:
- Cleaning hands with soap often, for at least 20 seconds.
- Using an alcohol-based hand sanitizer when soap and water are not available.
- Keeping the recommended 6 feet from people.
- Cleaning frequently touched surfaces.
- Covering cough or sneeze with a tissue, then throwing tissue in the trash.
- Staying home when sick.
We encourage our customers to let us know in advance of an appointment if there are any concerns or they would like us to take special precautions. We will continue to closely monitor the situation surrounding the COVID-19 coronavirus and act accordingly.
What can you do:
Follow these tips from the Centers of Disease Control (CDC) to help prevent the spread of the seasonal flu and respiratory diseases like Coronavirus (COVID-19): CDC Coronavirus Website
If you have additional questions or concerns, please contact your local Glass Doctor office.
Courteous, professional service sets Glass Doctor apart.
Because Glass Doctor® specializes in mobile service, its custom-designed service vehicles carry complete inventory and supplies. The company's skilled specialists can provide service almost anywhere, allowing most installations to be completed within 24 hours of the customer's service call. The Glass Doctor team of professionals offers emergency services seven days a week. Emergency services include immediately securing broken windows and doors with plywood, measuring openings for new glass, and rush ordering glass from preferred suppliers. Whether the on-site call is an emergency or not, Glass Doctor service specialists will treat their customers' homes and businesses with respect. For example, service specialists wipe their feet on special Glass Doctor mats before entering, wear shoe covers while inside the home or business, and remove glass and excess materials upon leaving.
Glass Doctor retail stores offer the same attention to extraordinary service. Due to their controlled conditions, the stores offer vehicle glass services the mobile service specialists may not be able to complete on site. Retail store representatives can assist customers in selecting the right glass for their homes, such as energy-saving insulated glass, low-maintenance glass, tinted glass, entry door glass, mirrors, shower enclosures, and decorative glass.
Find everything you need to know about glass including the types of glass, design ideas and services we offer. Delve into our expansive database to further your knowledge of our products.
Look through some of the most common Glass Doctor questions or submit your own inquiries.
Find definitions of unfamiliar or new glass terms here.
Priority scheduling and personalized records are a few of the benefits that come with enrollment in our Advantage Plan.
Glass Doctor’s 12-month warranty will ease the stress of your windshield replacement procedure.
Don’t just take our word for it, discover what our customers have to say about their experience with Glass Doctor.
Please complete our quick survey so we may better serve you. At Glass Doctor, customer satisfaction is our top priority.
The Glass Doctor franchise system ranks among the best.
Glass Doctor is proud of its franchise owners and their commitment to continuous improvement of their operations, training and development of their team members, and growth of their businesses. National franchising publications and organizations have recognized Glass Doctor franchisees as well.
Recognized by Entrepreneur Top Global Franchise in 2019 and as a Best for Vets brand by Military Times. Known as the world's first, best and most comprehensive list of franchises, Entrepreneur bases its ranking on financial strength and stability, growth rate and size of the system. Acquired by Neighborly® in 1998, Glass Doctor is part of Neighborly, the world’s largest franchisor of home service brands, leveraging nearly 3,700 professional home service experts worldwide to provide consumers assistance with nearly all aspects of their home care needs.
In addition to Glass Doctor, other companies in Neighborly include Aire Serv®, Five Star Painting®, Molly Maid®, Mr. Appliance®, Mr. Electric®, Mr. Handyman®, Mr. Rooter Plumbing®, Portland Glass®, Protect Painters®, Rainbow International®, The Grounds Guys®, Mosquito Joe®, and Window Genie®. The businesses are diverse but are all built upon the same philosophy of success: Exceed the customers' expectations.